Frequently Asked Questions

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Use our shuttle service to get you just outside the airport to pickup your van.   Drop off is at same location. 

We have a 30-day cancellation policy.  We require 50% down payment to hold your reservation.  Thirty days prior to your reservation start date we will require the remaining 50% of your payment. We do not offer refunds on payments after 30 days.

If you cancel, it will be unlikely that we will be able to book that van out for that same time period.  Please look into purchasing trip insurance for unforeseen events which may affect your travel plans.

We require $1,500 Security deposit charged 2 days prior to your pickup date.  This will be refunded within 7 days upon return and inspection of undamaged vehicle.